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Tag: voice-recognition
March 23, 2015
by Julian Bajkowski
Human Services denies offshoring claims, defends voiceprints
Says technology upgrades nothing to fear.
March 19, 2015
by Julian Bajkowski
Human Services row over ‘biometric’ call snooping
CPSU demands answers on performance management technology.
September 17, 2014
by Julian Bajkowski
Human Services and Telstra deny plans to outsource call centres
Voice recognition and internet automation the real jobs threat.
September 17, 2014
by Staff Writers
Unconfirmed text of Human Services announcement of on-site Telstra call centre staff
Comments welcome.
November 26, 2013
by Staff Writers
DFAT biometrics panel spans across agency borders
By Paul Hemsley The federal government is looking to deepen its use of facial and voice recognition technology for producing and issuing travel documents through the Australian Passport Office (APO)….