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Good report card on complaints handling

By Angela Dorizas The Queensland Ombudsman has released his review of complaints handling within state agencies. The report by Ombudsman David Bevan found that agencies had significantly improved their complaints management systems…

Black Saturday hearings suspended

By Angela Dorizas Victoria's Royal Commission into the February 7 bushfires has resumed just days away from the first anniversary of the disaster. The Black Saturday fires killed 173 people and destroyed more than 2000…

Government services reviewed

By Staff Writer New South Wales is the worst state for hospital mishaps and system failures, Queensland spends less per person on its police service than other states and territories,…

NSW ministers sworn in

By Angela Dorizas New South Wales Premier Kristina Keneally has unveiled her new cabinet, sworn in today by NSW Governor Marie Bashir. The cabinet reshuffle has seen the return of…

NSW leads on solar tariffs

By Staff Writer The New South Wales Government’s scheme to reward households for the solar energy they produce has been hailed as one of the most generous solar feed-in tarriffs in the…