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NSW Police tracks evidence with Hardcat

Australian-based asset tracking software and services vendor, Hardcat has developed an application for the NSW Police Force as part of ongoing the organisation’s investigation information management.   The EFIMS solution…

Toowoomba City gets virtual contact centre

By Lilia Guan   Toowoomba Regional Council (TRC) in Queensland has chosen to deploy Interactive Intelligence’ IP communications software suite, Customer Interaction Centre (CIC), at its customer service call centre…

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