Users of myGov aren’t adequately protected from fraud and Services Australia needs to improve and co-ordinate security, the Ombudsman says.
Tag: services-australia
Services Australia says outstanding claims reduced by 66 per cent
Government figures show Services Australia has added thousands more staff and reduced outstanding claims and call waiting times.
Budget to target $1b savings on consultants
The government says it will reduce spending on consultants, contractors, and labour hire by $1 billion in the Budget.
New Services Australia chief announced
Senior government executive David Hazlehurst will lead Services Australia through the next phase of its post-Robodebt reconstruction.
Services Australia to take on 3,000 new frontline staff
Services Australia will get a $228 million injection to put on 3,000 new frontline staff.
Government to boost security at Services Australia offices
A risk management review has called for stronger measures to address violence and aggression against staff at Services Australia offices.
Report wants corruption probe of procurement at Services Australia
A report recommends that NACC investigate matters relating to procurement and consultant use by Services Australia.
After mopping up Robodebt, Rebecca Skinner to quit public service
The bureaucrat who led Services Australia out of the Robodebt scandal is quitting the public service.
Service Australia rejects auditor’s anti-bias recommendations
The Auditor General says the way Services Australia reports on the correctness and timeliness of its payments is biased.
Automated selection bungling APS recruitment
The use of AI and automated selection meant a number of promotions at Services Australia had to be overturned.
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