The Ombudsman has found an automated system used by Revenue NSW to recover unpaid fines and debts was unlawful.
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November 21, 2022
by Judy Skatssoon
Audit finds cultural barriers to whistleblowing in local government
An audit of whistleblowing at NSW councils has found there may be cultural barriers to reporting serious wrongdoing in local government.
December 3, 2021
by Amy Cheng
NSW ombudsman calling for greater transparency around machine technology
Greater visibility on the use of artificial intelligence and machine technology by government agencies is needed, according to the NSW Ombudsman.
January 18, 2021
by Judy Skatssoon
Report reveals Victoria’s most complained about councils
Local councils and prisons are the most complained about Victorian public agencies.