A range of ‘behavioural interventions’ can increase the use of online government services as well as customer satisfaction, new research shows.
Tag: online-services
Human Services wins international award for online services
DHS praised for myGov and mobile apps.
Digital Identity or Online Rail Guages? The $254 million question
NSW keen to export the knowledge sharing economy to Canberra.
Down, down Centrelink’s down
An ageing Centrelink IT system is ruining weekends for families across Australia.
Turnbull’s Digital Transformation Office sets out its demands and standards
Agencies told to have firm Transformation Plans ready by September 2015.