Victoria’s roads and traffic authority has accepted it needs to do better after a report revealed a barrage of complaints against it.
Tag: ombudsman
NSW Ombudsman calls for state-wide asbestos removal program
By Angela Dorizas New South Wales Ombudsman Bruce Barbour today called for a state-wide asbestos removal plan, commencing with government buildings. Following a two-year investigation into asbestos-related issues, Mr Barbour…
Public distrust having an effect on NSW prosperity
In the NSW Ombudsman’s Annual Report, tabled in Parliament in early October, the Ombudsman highlighted the need to raise standards of ethics and integrity right across the government and non-government…
Increase in local government complaints to NSW Ombudsman
The New South Wales Ombudsman Bruce Barbour has reported an increase in the numbers of complaints about local government. Tabled in Parliament today, the Annual Report for 2009-2010 recorded a…
Australia’s first aircraft noise ombudsman
By Angela Dorizas Federal Minister for Transport, Anthony Albanese, has announced the creation of Australia’s first independent aircraft noise ombudsman. Following on from the Government’s national aviation white paper released…
Good report card on complaints handling
By Angela Dorizas The Queensland Ombudsman has released his review of complaints handling within state agencies. The report by Ombudsman David Bevan found that agencies had significantly improved their complaints management systems…
Restore public service integrity, says NSW Ombudsman
By Angela Dorizas The New South Wales Ombudsman, Bruce Barbour, has called for integrity to be restored in the state’s public service. Tabling his Annual Report for 2008-2009 in parliament today,…
Ombudsman report finds rise in agency complaints
By Rob O’Brien An annual report by the Commonwealth Ombudsman has found a marked increase in people complaining about the services of government agencies. The Commonwealth Ombudsman 2008-2009 Annual Report…
NSW public service fails on ethics
The NSW Government watchdog has criticised the public sector for lacking ethical standards. Photo: iStock. By Angela Dorizas The Deputy Ombudsman of New South Wales, Chris Wheeler, has called on…