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Australia’s first aircraft noise ombudsman

By Angela Dorizas Federal Minister for Transport, Anthony Albanese, has announced the creation of Australia’s first independent aircraft noise ombudsman. Following on from the Government’s national aviation white paper released…

Good report card on complaints handling

By Angela Dorizas The Queensland Ombudsman has released his review of complaints handling within state agencies. The report by Ombudsman David Bevan found that agencies had significantly improved their complaints management systems…

NSW public service fails on ethics

The NSW Government watchdog has criticised the public sector for lacking ethical standards. Photo: iStock. By Angela Dorizas The Deputy Ombudsman of New South Wales, Chris Wheeler, has called on…

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