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April 27, 2017
by Marie Sansom
Health confronts ghosts of failed govt IT projects in Medicare payments rebuild
Engage staff early, integrate process with systems.
April 12, 2017
by Guest Contributor
Paul Shetler on the new industrial revolution: Digital disruption
Transformation not transition, argues Shetler.
March 8, 2017
by Guest Contributor
Digital Readiness Index takes shape for local councils
Preliminary findings are out.
January 17, 2017
by Marie Sansom
Around the councils: Woollahra’s merger appeal; Adelaide’s high-speed internet
Mergers, tech and disaster relief.
January 6, 2017
by Marie Sansom
More victims of Centrelink’s botched benefit fraud crackdown step forward
One in five letters wrong.
December 20, 2016
by Marie Sansom
Best of 2016: Census staff spill the beans and it’s not pretty
From paralysis to analysis.
December 19, 2016
by Marie Sansom
Dismantling Human Services’ legacy system
What could possibly go wrong?
December 13, 2016
by Guest Contributor
7-Eleven enters brave new world with Fair Work agreement
Biometric recognition systems.
December 5, 2016
by Guest Contributor
My 16 months of digital transformation in Australia: Shetler
Think big, start small.