Keeping customer experience central to services.
Tag: ict
MyGov verdict: functional (just)
‘Little annoyances’ remain for users.
MyGov: “we listened and we got it” says minister after digital makeover
Users double over two years.
Five ways blockchain will transform the public sector
Making paper trails redundant.
Facing local government’s digital dilemma
Tough spending choices for UK local councils.
Global open data leaders give NSW lessons in data sharing
Promoting a culture of open data and data sharing.
Australia leads the world in open govt data
Ties with Taiwan.
Health confronts ghosts of failed govt IT projects in Medicare payments rebuild
Engage staff early, integrate process with systems.
Paul Shetler on the new industrial revolution: Digital disruption
Transformation not transition, argues Shetler.
National spatial data sharing: 73 government agencies join forces
Linking information to location.