Public sector services are failing to engage digital natives, according to a survey on what young people think of government platforms.
Tag: digital-services
Ratepayers keen to embrace digital council services
A majority of Australians want to engage with their local council online, according to a survey of 2000 ratepayers.
How Estonia built the world’s ‘most advanced digital society’
From monitoring the economy in real time to mapping the genome of a population, Estonia’s government continues to push the limits of digital delivery in public services.
NSW edges ahead with digital strategy but must keep promises, says expert
Keeping customer experience central to services.
Turnbull pledges crackdown on myGov, underperforming online services
Private sector experts parachuted into problem areas.
Canberra gets its first Chief Digital Officer
National Capital looks to New Zealand for innovation talent.
Turnbull ready to sacrifice Post’s Digital Mailbox for wider myGov utility
Feds push free online transaction platform to states and councils.
Digital plug for Australia Post’s $400 million revenue hole
By Julian Bajkowski Australia Post will need to increasingly expand its business into markets normally serviced by the private sector to remain financially sustainable and continue to provide traditional postal…