Tag: digital-government

Australian governments will spend almost $17 billion on IT in 2023, according to Gartner’s latest update.

Most Australians expect government services to be available online over the next five years but almost half baulk at providing personal data.

A survey has found digital government services need to be more accessible for people with disabilities.

Government investments in digital services have failed to reap projected savings.

Governments are aware of the importance of data for improving service yet data sharing remains patchy, survey suggests.

The Commonwealth’s digital transformation strategy will be accompanied by a roadmap setting out targets and completion dates, minister says.

A range of ‘behavioural interventions’ can increase the use of online government services as well as customer satisfaction, new research shows.

Potential government uses for artificial intelligence range from facial recognition to quicker customer interactions.

Government and opposition senators split on the role and responsibilities of the Digital Transformation Agency in driving digital delivery in government.

From digital leadership to cloud cover, there’s a lot that government can learn from the digital practices of other sectors, writes Lourens Swanepoel.