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Ombudsman receives fewer complaints

The Commonwealth Ombudsman has reported a decline in the number of complaints received in the past financial year. The Ombudsman’s annual report found that in 2009-10 the office received 37,…

Government welcomes new watchdog

The Federal Government has appointed Allan Asher as the new Commonwealth Ombudsman. Mr Asher is currently the inaugural chief executive of the Australian Communications Consumer Action Network. He previously held…

Ombudsmen fundamental to democracy: Brent

Public sector officials have been reminded of the importance of government 'watchdogs' by the Acting Commonwealth and ACT Ombudsman Ron Brent. The Ombudsman’s new office premises were officially opened last…

Dealing with CDDA claims

The Commonwealth Ombudsman has released a new fact sheet on best practice principles for agencies to follow when dealing with claims for compensation for detriment caused by defective administration (CDDA)….

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