Government figures show Services Australia has added thousands more staff and reduced outstanding claims and call waiting times.
Tag: centrelink
Services Australia to take on 3,000 new frontline staff
Services Australia will get a $228 million injection to put on 3,000 new frontline staff.
Committee vows to pursue government over robodebt advice
A Senate committee has vowed to pursue the federal government over robodebt after it refused to hand over legal advice.
Govt in $1.2b robodebt backdown
The government has agreed to pay $112 million to members of the robodebt class action.
Government to refund $721m worth of robodebt
The federal government will refund automated welfare debts worth more than $700 million.
Govt announces Centrelink IT upgrade
Digital services company Infosys will replace Centrelink’s legacy welfare entitlements system.
‘Policy inaction’ leading to homelessness rise
A national strategy tackling the myriad issues contributing to Australia’s worsening homelessness should be included in the next national agreement between the Commonwealth and states, an expert says.
Centrelink, business registration among Govpass pilots: DTA
An estimated 2.8 million transactions will be moved online as the government’s digital identity program is gradually linked to more government services, the Digital Transformation Agency says.
Spyware merchants: the risks of outsourcing government hacking
The distribution of commercial spyware to government agencies appears to be common practice in Australia.
Centrelink, Medicare, Child Support to get 2,000 permanent jobs, NSW to lose 400
The Department of Human Services will create approximately 2,000 permanent jobs in Medicare, Centrelink and Child Support.