By Lilia Guan Hewlett-Packard has opened its Aurora Data Centre for business in Sydney, New South Wales. The centre is a facility, which supports a range of IT…
Tag: centre
Libraries receive decade long funding
By Paul Hemsley South Australian libraries will receive funds for public libraries from a signed agreement between the State Government and the Local Government Association (LGA). Councils will be expected…
Defence consolidates call centres
The Department of Defence planned to relocate call three centres into one premise in Mitchell as well as an upgrade to existing Avaya and Verint technology. The newly located…
Toowoomba City gets virtual contact centre
By Lilia Guan Toowoomba Regional Council (TRC) in Queensland has chosen to deploy Interactive Intelligence’ IP communications software suite, Customer Interaction Centre (CIC), at its customer service call centre…