Workforce solutions provider, ManpowerGroup has been awarded a contract, worth at least $400 million over five years, by the Recruiting Services to the Australian Defence Force (ADF).
The contract renews ManpowerGroup‘s Recruitment Process Outsourcing (RPO) collaboration with the ADF for the next five years. It also covers the entire recruiting process – including marketing, recruiting operations, medical and psychological assessments and the coordination of selection boards and employment offers.
ADF first partnered with ManpowerGroup in 2003 to create the first Defence Force Recruiting (DFR) contract.
The DFR engagement is managed from its own headquarters and includes a candidate relationship management centre and 16 national recruiting centres.
About 20000 – 40000 candidates are processed annually for the Australian Navy, Army and Air Force.
ManpowerGroup President of Asia Pacific and Middle East, Darryl Green said under the new contract, beginning in November, the provider will
continue to manage the largest and most complex RPO program in the world for the next five years.
“If successful in exceeding the ADF’s outcome-based requirements the contract can grow to 10 years,“ he said.
“ManpowerGroup will manage two major subcontractors, Corporate Health Group Defence (CHG Defence) for the provision of medical services, and Hewlett-Packard (HP) for ICT services.“
DFR is an integrated organisation comprising personnel from the Australian Defence Force, the Australian Public Service, ManpowerGroup, Corporate Health Group Defence and Hewlett-Packard.
Director General of Defence Force Recruiting Air Commodore Henrik Ehlers, said the size and complexity of DFR’s recruiting services contract is second to none and the recruiting environment is becoming increasingly complex.
“We need to ensure that DFR continues to innovate in order to meet ADF requirements in the future,“ he said.T
"[The] announcement of ManpowerGroup as our collaborative recruiting services partner [was made] after an open competitive tender process."
The ADF’s complex requirements include a range of roles, high quality standards and the quantity of recruits required.
The number can exceed 10000 new entrants annually and DFR recruits more than 300 different job types for permanent and part-time officers, sailors, soldiers and airmen/women. Specialist roles such as engineers, technicians, doctors, legal professionals and pilots are included.
DFR is public sector/private sector collaboration between the Department of Defence and ManpowerGroup to provide an integrated recruitment organisation for the Australian Defence Force.
DFR is a collaborative, composite organisation comprising personnel from the Australian Defence Force, the Australian Public Service, ManpowerGroup, Corporate Health Group Defence and Hewlett-Packard.
It generally attracts 70000 – 120000 enquiries; processes between 20000 – 40000 candidate applications; delivering end-to-end recruitment to Navy, Army and Air Force for a high volume of recruits – up to 10000 per year.
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