Delivering a high-quality customer experience (CX) to constituents, the growing demands for online, mobile and voice security, changing call-centre environments and the impact of digital disruption are some of the…
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Evaluate these top trends from Gartner’s Hype Cycle for your digital journey.
Cindy Ng compares and contrasts IT and data governance, which are inextricably connected and vital to an organization’s operations.
Embedded energy networks enable buildings to generate their own energy, distributed to those occupying the site, so developers and asset owners can take lifecycle responsibility for energy use on their projects.
Cindy Ng looks at the detail of Australia’s new data breach scheme and what the new rules mean for organisations.
Frasers Property is opening the curtains for the industry to examine, question and, ultimately, share in the process of creating the world’s most sustainable shopping centre at Burwood Brickworks.
As agencies report a massive surge in spear phishing against executives, Jeff Petters looks at the different types of phishing and gives tips for avoiding an attack.
Recent high-profile security breaches highlight the dangers of using email as an unsecure communications channel with individuals outside an organisation.
THE ANNUAL MEETING-OF-THE-MINDS FOR 1000’S OF GOVERNMENT TECHNOLOGY LEADERS ACROSS AUSTRALIA
The CryptoWall virus is cheap and easy to use, spreads fast, and people continue to pay the ransom hoping to get their files back, writes Jeff Petters.