Category: Digital delivery

Victoria’s Department of Health and Human Services (DHHS) has rebuilt its IT systems over the last three years, moving all its applications onto Azure, Microsoft’s cloud platform. CIO Dr Steve…

The Digital Transformation Agency (DTA) has set up an email hotline for technology providers who have difficulties dealing with the Federal Government. Speaking to industry at the National Press Club…

Less than half Australasia’s local government authorities have implemented a formal strategy for the digital delivery of services to the public. Even fewer have a strategy for their internal customers…

A US artificial intelligence thinktank has raised serious concerns about the use of the technology in government, and especially in the legal system. Artificial intelligence (AI) is the use of…

The Digital Transformation Agency (DTA) has released a YouTube video showing how to create its new Govpass digital identity. The video was announced in a blog by Felicity Hitchcock, a…

The NSW Government has released an online tool that shows graphically key demographic attributes of the state’s regions. The People and Places Dashboard shows data such as population age groups,…

How can local government continue to meet the needs of residents and provide excellence in services, and still stay on budget? Do services need to be point scored to be…

Service NSW, the NSW Government’s ‘one stop shop’ program, is proving popular with the public. But it has been expensive, and will take more than three years longer to recoup its…

The Federal Government’s Digital Transformation Agency (DTA) has called for feedback on ways to improve its Digital Service Standard. The 13 point Standard was released 18 months ago. It is…