Last week the NSW Audit Office released its first performance audit into NSW Local Government covering council reporting on service delivery. The report said most councils need to do a…
Category: Digital delivery
Governments to increase spending on cloud, cybersecurity and analytics
Gartner’s Rick Howard Leading IT analyst group Gartner predicts that cloud computing, cybersecurity and data analytics will be the top technology spending priorities in the public sector CIOs in 2018….
NSW councils need better reporting, says Auditor-General
The NSW Auditor-General has released a major new report which says that councils in the state are not doing a very good job when it comes to reporting on how…
Technology brings better customer service to government
Rapidly advancing technology is opening new doors to convenience, speed, and transparency for private-sector customers. New devices and techniques are pushing the boundaries of what is possible. But these benefits…
Effective security means better systems
The Australian urban streetscape has long featured video surveillance via high definition cameras. But there is more to security than high quality hardware – you need the right systems and…
Adelaide chooses TPG as Gigabit partner
The City of Adelaide has announced that telecommunications carrier TPG will build and operate a 10 Gbps fibre-to-the premises (FTTP) network across the Adelaide CBD and North Adelaide as part…
Australian Government websites ‘underdelivering’
A new digital governance report on Australian government websites has found that many are significantly underdelivering. The report, commissioned by digital governance company Accessibility Center, found that sites like www.pm.gov.au…
Social media is mission-critical for government – Opinion
Citizen engagement with government has been transformed by social media. Social media has led to significant changes in the conversation between government and the general public. It is no longer…
Consumers to own their own data, with new bill
The Federal Government has announced plans to legislate a national ‘Consumer Data Right’ bill, which will allow customers of banks, utilities and telecommunications companies better access to their transactional data….
ATO hopes for clear skies as it moves to public cloud
Cybersecurity has been the top priority for government agencies when migrating to digital services. A universal expectation from the government is that they will keep our personal and state information…