The demand for deeper and more involved community engagement is accelerating at a pace that threatens to exceed the capacity of government to meet those demands.
The good news is that across the public sector, technology is offering a path forward.
Local councils play a central role in Australian society when it comes to community engagement and service delivery, and there’s huge potential for councils to leverage new cloud-based technologies to improve participation, services and quality of life for their communities.
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Changing landscape fuels public sector evolution
Technological advances continue to open up new possibilities for the public sector, whether it’s building efficiencies, delivering services or storing data.
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Councils invest in cloud-optimised enterprise management system
More than 150 councils are currently using Civica’s enterprise management system Authority Altitude, which is specifically tailored for use by local government.
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Turbulent times underscore benefits of digital readiness
Digital readiness has played an essential role in how responsive council supports and services can be during a crisis.
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Leveraging technology to meet citizen expectations
In a world of rapid digital disruption, technology is changing the way that people and governments interact.