As organisations move beyond the pandemic, they must contend with two new realities: 1) a growing number of employees looking to work remotely and 2) an increase in digital threats, enabled by employees connecting to work applications on their own devices (BYOD) and from outside the company network.

This crossroad poses a particular risk for organisations that have not adopted an effective identity and access management (IAM) practice. Our study of 270 business and technology decision-makers and influencers involved in and responsible for privacy and/or security at their organisations across ANZ and SEA found that firms must do more to meet the IAM and security demands of the new remote-centric world. Those that fall behind will find themselves in perpetual danger of data breaches and the business and financial repercussions that follow.

Key findings

Decision-makers recognised the importance of IAM even before the COVID-19 pandemic. The rise in digital adoption over the past few years has exposed firms to an increase in security challenges.

The shift to remote work has further accelerated the need for more sophisticated and streamlined IAM practices. Organisations today face a greater volume of internal IAMrelated security threats.

Business leaders expect IAM will grow as a priority over the next two years; they are exploring emerging practices, such as passwordless authentication, to enhance both security and employee experiences.

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