By Ben Hagemann

Troubled franchisor 7-Eleven has taken further steps to rebuild its reputation with the release of a new document, in co-operation with the Fair Work Ombudsman, which outlines best practice for its franchisees.

Among the measures outlined in the Proactive Compliance Deed are the rollout of biometric shift-scanning systems and 7-Eleven owned CCTV systems in every outlet, representing a huge shift in the ability of 7-Eleven head office to monitor day-to-day activities of employees and franchisees.

Biometric recognition systems were rolled out across the 7-Eleven network and have been in operation for three months, however the P&C giant said today it was “currently investigating a range of facial recognition and CCTV solutions to further enhance our in-store identification of staff and their hours worked”.

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This story first appeared in C&I Week.